Terms & Conditions

Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of the SentiensAI website and platform (the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement and that you have the authority to enter into these Terms on behalf of yourself or the organization you represent.

Use of Services

You agree to use the Services lawfully and responsibly. The following activities are prohibited:

• Illegal use — using the Services for any unlawful purpose.
• Fraud — engaging in fraudulent, deceptive, or misleading activity.
• Unauthorized access — attempting to access systems or data without authorization.
• Malware — uploading or distributing malicious code or harmful content.
• Abuse of platform — interfering with, disrupting, or overloading the Services.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. You agree to provide accurate information and keep it up to date.

AI Services

Our Services include AI-powered features. Please understand and accept the following:

• AI outputs may contain inaccuracies or errors.
• AI-generated content should be reviewed before use.
• You are responsible for decisions made using AI outputs.

Intellectual Property

The Services, including SentiensAI branding, software, designs, and content, are owned by SentiensAI or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written permission.

User Content

You retain ownership of the content you submit to the Services. You grant us a limited license to process your content solely to provide the Services you request. You are responsible for ensuring you have the rights necessary to submit such content.

Fees and Payments

Certain Services are offered on paid plans. Fees, billing cycles, and payment terms will be presented at the time of purchase. Unless stated otherwise, fees are non-refundable except as required by law. We may update pricing with reasonable notice.

Third-Party Services

The Services may integrate with third-party products and services. Your use of those services is governed by their respective terms, and we are not responsible for their availability, content, or practices.

Service Availability

We strive to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to maintenance, updates, or factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, SentiensAI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the twelve months preceding the claim.

Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

Indemnification

You agree to indemnify and hold harmless SentiensAI and its team from claims, damages, and expenses arising from your misuse of the Services or violation of these Terms, to the extent permitted by applicable law.

Termination

We may suspend or terminate access to the Services if you violate these Terms or use the Services in a way that may cause harm. You may stop using the Services at any time. Provisions that by their nature should survive termination will continue to apply.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or the Services will be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

Changes to Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.